System efficiency. Uptime consistency. Endpoint usage. If you manage collaboration systems topics like these are often top of mind. Reduce the burden on your internal teams while keeping your collaboration solutions reliable and cost-effective with Poly managed services. Our experts and partners can ensure optimal operation, provide ongoing remote monitoring and hosting services to help you meet changing requirements while saving on operational expenses.
Collaboration solutions are mission critical to success.
Our Managed Services help customers maximize their collaboration investments. Working directly with customers or with our partners to jointly deliver services, our offerings allow you to outsource day to day technology management responsibilities to our team of experts as a strategic method to improve operations and accelerate a return on technology investments.??
Remote Monitoring and Management
Reliability and Flexibility
It’s clear that collaboration solutions are mission critical to your success.
With remote monitoring and management of your Poly video investments, your IT team has access to resources with technology, interoperability, and networking expertise. Using an innovative, industry-leading platform that’s built to monitor your solution around the clock, you’ll save the expense of developing and investing in these resources internally. We provide predictable system reliability, high availability, and security; greater flexibility to scale your collaboration investments to meet changing business requirements, and robust reporting to oversee management activities and make IT decisions.
Get expert help in managing your collaboration solutions.
Your internal teams may not have the resources to manage your ongoing collaboration operations. Reduce the burden and keep your collaboration solutions reliable and cost-effective. Outsourcing the day to day technology management responsibilities to our team of experts is a strategic method to improve operations and accelerate a return on technology investments.
We offer simplified and dependable ITIL based processes that deliver better performance, support and service. Our offerings complement and enhance any level of Poly product support services by supplementing first level support and adding proactive monitoring and remote management capabilities.
Maximize the experience for your users
We provide predictable system reliability, availability, and security for mission critical solutions. We offer greater flexibility to scale your collaboration investments to meet changing business requirements. We afford you the ability to maximize your UC investments with immediately available upgrades while robust reporting allows you to oversee management activities and use the data to make your IT decisions.
Managed Services for Microsoft Teams
This is the first end-to-end, turnkey solution to help you drive global adoption of Microsoft Teams. 24x7x365, we’ll cover endpoints, infrastructure, SIP management and monitoring—and even train your teams. You’ll gain valuable insights, too, through analytics that inform real-time decisions.
Now you can make sure your UC&C to UC infrastructure is always on. Our video bridging support, hosted at a Poly data center, lets multiple endpoints experience high-quality content sharing in a single meeting— so your teams of up to 100 can enjoy high-scale, high-definition video collaboration, 24x7.
Remote Monitoring and Management for Endpoints, Essentials
Your video endpoints, immersive telepresence—really, all of your Poly systems—are mission critical to your success. We’ll make sure they’re predictable, reliable and secure, 24x7. Need to scale your systems to meet changing business needs? Our robust reporting tools help you make smart decisions.
Remote Monitoring and Management for Infrastructure
Put your Poly UC&C infrastructure in great hands. No matter where it is—on-premises or installed in a separate data center—we’ll monitor and manage it for you remotely. Our dedication and expertise can free your internal teams to focus on other projects that are critical to your business success.